Putting Customer Needs at the Core of Your Strategy You can approach strategy in one of two ways: focus on your product and try Read More Putting Customer Needs at the Core of Your Strategy
Customer Needs vs Gets Anyone who receives a product or service from you is considered a customer or client. Read More Customer Needs vs Gets
How the Kano Model Relates to Customer Satisfaction Customer satisfaction is a crucial factor in determining whether a business thrives or faces bankruptcy, Read More How the Kano Model Relates to Customer Satisfaction
4 Levels of Customer Expectations "I don’t own a business, nor do I work in marketing or sales, so why Read More 4 Levels of Customer Expectations
