Putting Customer Needs at the Core of Your Strategy You can approach strategy in one of two ways: focus on your product and try Read More Putting Customer Needs at the Core of Your Strategy
Customer Needs vs Gets Anyone who receives a product or service from you is considered a customer or client. Read More Customer Needs vs Gets
Freedom With Responsibility Honors Limits Freedom without respect for boundaries is IRRESPONSIBLE. When those boundaries are crossed, consequences follow — Read More Freedom With Responsibility Honors Limits
How the Kano Model Relates to Customer Satisfaction Customer satisfaction is a crucial factor in determining whether a business thrives or faces bankruptcy, Read More How the Kano Model Relates to Customer Satisfaction
Strategic Thinking is Crucial at Every Level Strategic thinking is essential in every context. Whether you're a sole proprietor, manage a business Read More Strategic Thinking is Crucial at Every Level
Mastering Leadership with the Results AND Relating Principle The Results AND Relating principle offers a straightforward, impactful, and holistic approach to leadership. Its Read More Mastering Leadership with the Results AND Relating Principle
